Termini e condizioni del servizio
OVERVIEW
Welcome to Velune!
The terms “we,” “us,” and “our” refer to Velune. Velune operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
Velune is powered by Shopify, which enables us to provide the Services.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services.
Please read these Terms carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.
SECTION 1 — ACCESS AND ACCOUNTS
By agreeing to these Terms, you represent that you have reached the age of majority in your state, province, or country of residence.
When using our Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your email address, billing information, payment details, and shipping information.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity conducted through your account.
SECTION 2 — OUR PRODUCTS
We make every reasonable effort to display our products as accurately as possible. However, product colors and appearance may vary depending on your device, screen settings, lighting, and other factors.
We cannot guarantee that the appearance of a product on your screen will perfectly reflect its appearance in person.
Product descriptions, availability, prices, and other information may be changed at any time without notice.
We reserve the right to discontinue products or limit quantities available to any person, geographic region, or jurisdiction where permitted by law.
SECTION 3 — ORDERS
When you place an order, you are submitting an offer to purchase.
Velune reserves the right to accept or decline an order where permitted by applicable law. An order is considered accepted once we confirm its acceptance.
Payment must be successfully received and processed before an order can be fulfilled.
Please review your order carefully before submitting it, as we may not be able to modify or cancel an order once processing has begun.
If an order is declined, modified, or cancelled, we will attempt to notify you using the contact information provided during checkout.
Returns and refunds are governed by our Refund Policy.
Products purchased through Velune are intended for personal or household use unless otherwise stated.
SECTION 4 — PRICING AND BILLING
Prices, discounts, promotions, and offers may change without notice.
The price charged for your purchase will be the price displayed and applicable when your order is submitted, subject to applicable law.
Shipping charges, taxes, duties, customs fees, or other charges may apply depending on your location and will be displayed or communicated where required.
You agree to provide accurate, current, and complete billing, payment, and account information.
SECTION 5 — SHIPPING AND DELIVERY
Estimated shipping and delivery times are provided for convenience and are not guaranteed unless expressly stated otherwise.
Delays may occur due to carriers, customs procedures, high order volumes, weather, or circumstances outside our reasonable control.
For additional information regarding processing, delivery times, tracking, and shipping costs, please refer to our Shipping Policy.
SECTION 6 — INTELLECTUAL PROPERTY
The Services and their contents, including branding, text, graphics, photographs, product images, videos, audio, designs, logos, and other materials, are owned by or licensed to Velune and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, republish, transmit, sell, or commercially exploit materials from our Services without prior written permission.
Velune names, logos, product names, designs, and slogans may be trademarks of Velune or their respective owners.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
We may provide access to tools, applications, or services operated by third parties.
These tools may be provided on an “as is” and “as available” basis and may be subject to separate terms and privacy policies.
Your use of third-party tools is at your own discretion and risk.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to websites, applications, or services operated by third parties.
We are not responsible for the content, accuracy, policies, products, or practices of third-party websites.
Please review the applicable third party's terms and policies before making transactions or providing personal information.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Velune is powered by Shopify, which provides the ecommerce infrastructure that enables us to offer our Services.
However, purchases made through our store are transactions directly between you and Velune.
Shopify is not the seller of Velune products and is not responsible for the products purchased from Velune, except where otherwise required by applicable law.
SECTION 10 — PRIVACY
Personal information collected through the Services is processed in accordance with our Privacy Policy.
Because our store is hosted by Shopify, certain personal information may also be collected and processed by Shopify in order to provide and improve the ecommerce services used by our store.
Please review our Privacy Policy for further information regarding how personal information is collected, used, stored, and shared.
SECTION 11 — FEEDBACK AND REVIEWS
If you submit feedback, suggestions, reviews, photographs, ideas, or other content to Velune, you represent that you have the necessary rights to submit that content.
Where permitted by law, you grant Velune permission to use submitted content for purposes including operating, improving, and promoting our Services.
You may not submit unlawful, defamatory, misleading, infringing, obscene, or malicious content.
You are responsible for the accuracy and legality of content you submit.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Information on our Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other information.
Where permitted by applicable law, we reserve the right to correct errors or inaccuracies and update information.
Nothing in this section limits any rights that cannot legally be excluded or restricted.
SECTION 13 — PROHIBITED USES
You may only use our Services for lawful purposes.
You may not use the Services to violate applicable laws, infringe intellectual property rights, transmit malicious software, engage in fraud, harass others, distribute spam, collect personal information unlawfully, interfere with the security of the Services, or engage in other unlawful or harmful conduct.
We may restrict or terminate access to the Services where these Terms are violated.
SECTION 14 — AUTOMATED AGENTS
Automated systems, bots, agents, scrapers, or similar technologies may not access or interact with our Services in a manner that circumvents technical restrictions, security measures, CAPTCHAs, or other protections.
Automated access must comply with applicable technical requirements and these Terms.
SECTION 15 — TERMINATION
We may suspend or terminate access to all or part of the Services where permitted by law, including where these Terms have been violated.
Provisions that by their nature should survive termination will remain in effect.
SECTION 16 — DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted, error-free, or continuously available access to the Services.
Nothing in these Terms excludes or limits statutory warranties, consumer protections, or other rights that cannot lawfully be excluded.
SECTION 17 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Velune and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through them.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Velune and its applicable affiliates, partners, employees, contractors, licensors, and service providers from claims arising from your violation of these Terms, applicable law, or third-party rights.
SECTION 19 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue in full force and effect.
SECTION 20 — WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with policies incorporated by reference, constitute the agreement governing your use of the Services.
SECTION 21 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations where permitted by applicable law.
SECTION 22 — GOVERNING LAW
These Terms and any separate agreements through which we provide the Services will be governed by the laws applicable to the jurisdiction in which Velune is legally established, subject to any mandatory consumer protection laws applicable to you.
SECTION 23 — HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 24 — CHANGES TO THESE TERMS
You may review the current version of these Terms at any time on this page.
We may update or modify these Terms from time to time.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms, to the extent permitted by law.